Why AI in Indian Collections Still Sounds Better in a Pitch Deck
The gap between what vendors promise and what NBFCs actually get from AI-assisted collections tools — and what the missing piece usually is.
FindriveMay 2026
Blog
Notes on fintech operations, collections technology, and the infrastructure of Indian lending. Published via Findrive.
The gap between what vendors promise and what NBFCs actually get from AI-assisted collections tools — and what the missing piece usually is.
A look at the core systems — credit bureaus, co-lending rails, collection middleware — that rarely make headlines but keep the sector running.
Notes from building and running a co-lending vertical — the governance gaps, the SLA fights, and what actually moves disbursement volumes.
Most omnichannel implementations are multi-channel without a coherent orchestration layer. Here's the difference and why it matters for recovery rates.